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Shipping & Returns

Shipping & Returns

Cancellations

If you wish to cancel your order before shipping, you must email us immediately. And 20% cancellation fee will be applied.

Return

Unwashed or unworn (except tryout) may be returned within 7 days from the date the goods were received. Point (s) must be returned in condition received or merchandise will be returned to sender.

1. A return authorization must be obtained from customer service to receive a refund. Or the returned package will be returned.

2. Please indicate the reason for return to get the return authorization and return to the address. 3. Carefully pack the goods. Please include the following information with your return: bill-name, address, ship-to name, address, order number; reason for return.

Trades

Exchange requests must be made within 7 days of receipt of goods control Specify the exchange item and the new color or size of your e-mail to customer service.

Items must be in new condition and unworn to be accepted as a return.

spare part availability is not guaranteed. You will be notified by email after the transformation changes.

Note:

*** Shipping is not refundable.

*** If these items are non-quality problems, customers need to add 20% postage for exchange delivery fees.

*** Return may takes one to two weeks to process and at least one billing cycle for the credit to appear on your account.

*** To contact customer service for questions to obtain Return Authorization, please email us

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